TICKET-BUYER CUSTOMER SERVICE

TICKET SUPPORT &
CUSTOMER SERVICE.

Contact EnVivo directly with your ticket questions. Our English- and Spanish-speaking team handles customer service so venues and producers can focus on the live experience.

TELL US WHAT
YOU NEED.

Include the event name, the email address used for purchase, and your order reference so our team can identify your booking.

Use the message field in our short form to describe your ticket question.

Contact ticket support ↗
KEEP YOUR ORDER DETAILS HANDY

Your purchase confirmation is a useful place to find your event and order information.

Purchased tickets can be saved to Apple Wallet or Google Wallet on Android.

WALLET TICKETS

Use your purchase information to add supported tickets to Apple Wallet or Google Wallet. Contact our team if you need help locating your order.

TEXT REMINDERS

Optional text reminders are selected at checkout. The event producer sets the price, which is displayed before purchase.

REFUND PROTECTION

If you purchased Refund Protection, review the provider’s terms and claim instructions for covered circumstances and eligibility.

LET’S CONNECT

TELL US ABOUT YOUR EVENT

Send our team a message. English & Spanish welcome.

Your details will be processed by FormSubmit and emailed to info@envivotickets.com so our team can respond.

You may be asked to complete a spam check before your message is submitted.

Prefer email? info@envivotickets.com